fujiwin Platform Account Terms

We at fujiwin maintain clear, straightforward terms that govern how your account works, how you deposit and withdraw funds, and what happens if a dispute arises. Our goal is to be transparent about our policies so you understand your rights and our obligations from the moment you join our platform.

These terms apply to all users who access fujiwin's Sportsbook (Liga 1, Piala AFF, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and related services. We accept payment via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer through mobile banking, local payment, online payment, or e-wallet. Your acceptance of these terms is a condition of creating and maintaining your account on fujiwin.

We have organized these terms into sections covering account opening, deposits and withdrawals, bonus terms (where applicable), settlement and dispute resolution, and jurisdiction notice. Read this page carefully before opening your account. If you do not agree with any part of these terms, you may not use fujiwin.

Account Opening and Your Responsibilities on fujiwin

When you create an account on fujiwin, we require you to provide your legal name, email address, phone number, and identity documents (national ID, passport, or equivalent). We use this information to verify your identity and comply with regulatory requirements. You must be of legal age in your jurisdiction to open an account and use our services.

You are responsible for keeping your login credentials confidential and secure. If you believe your account has been compromised, contact our support team immediately through our Help Center. We will work with you to secure your account and review any unauthorized activity. We are not liable for losses resulting from your failure to maintain confidentiality of your password.

Your account is personal and non-transferable. You may not share, sell, or authorize another person to use your account. We reserve the right to suspend or close any account that violates this rule. You agree to provide accurate, current information and to update your profile if any details change (name, contact information, payment method).

KYC (Know Your Customer)

Our identity verification process; we require documents to confirm your legal name, address, and identity before processing withdrawals.

Account Closure

You may close your fujiwin account anytime by submitting a request through our Help Center; we will process your remaining balance according to our withdrawal policy.

Deposits, Withdrawals, and Our Payment Policy

We at fujiwin accept deposits through eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, or e-wallet. Deposits are credited to your account immediately upon receipt. You may deposit as much or as little as you choose; we set no mandatory minimums or maximums, though individual payment partners may impose their own limits.

We reserve the right to request additional documentation or clarification before processing a withdrawal if we identify unusual account activity or if regulatory requirements mandate further due diligence. This is standard practice and is not a refusal of service—we are working to protect both your account and our compliance obligations.

If your withdrawal is delayed or you believe an error has occurred, contact our support team through our Help Center. Our team investigates and provides a resolution. If we made an error, we correct it; if the delay is due to your payment partner's processing queue, we notify you of the expected timeline.

Settlement, Disputes, and Our fujiwin Commitment to Accuracy

We settle all game outcomes according to our published rules. For slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), settlement is automatic and immediate based on the game mechanics. For live-dealer tables, settlement occurs moments after the dealer announces the result. For Sportsbook markets, settlement follows official results published by the relevant league body (Liga 1, Piala AFF, MotoGP, or international governing organization).

If you believe a settlement was incorrect, you may file a dispute through our Help Center. We investigate by reviewing your account records, game logs, and official sources. If we identify an error on our part, we correct your account balance immediately. If the dispute cannot be resolved through standard investigation, we document your case and provide a detailed explanation of our settlement decision.

Bonus Terms and Promotional Offers on fujiwin

From time to time, we may offer promotional bonuses or tournament prizes to our users. Any such offers are communicated clearly within the fujiwin app and on our Help Center. Bonuses come with specific conditions—we publish these conditions alongside the bonus announcement so there is no ambiguity.

If we announce a bonus offer, you must opt in to receive it. We do not automatically apply bonuses to all accounts. Once opted in, bonus funds are credited to your account and are subject to the terms stated at the time of the offer. Bonuses typically carry conditions about which games you can use them on, minimum stakes required, or time windows for use. If you do not meet these conditions before the expiration date, the bonus expires and is removed from your account.

We reserve the right to modify or withdraw any promotional offer at any time. However, if you have already claimed a bonus, we honor its stated conditions until the expiration date. We do not claw back bonuses once they are credited to your account unless you have violated these terms or engaged in fraud.

Jurisdiction Notice and Our Service Availability

Our services on fujiwin are available only where local law permits. We do not offer our services in jurisdictions where online gaming, sportsbook betting, or equivalent entertainment products are prohibited by law. Users are responsible for verifying that access to and use of fujiwin comply with their own jurisdiction's regulations.

If you are accessing fujiwin from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported regions, you confirm that such access is lawful under your local law. We respect each user's personal responsibility to ensure compliance with their jurisdiction. If you believe your region has restrictions that affect your use of fujiwin, we recommend you verify the legal status before continuing.

These terms are governed by and construed according to the law of the jurisdiction in which fujiwin operates. Any legal proceedings related to your use of fujiwin must be conducted through appropriate legal channels in that jurisdiction. We are not liable for any loss, damage, or inconvenience resulting from legal restrictions that prevent you from accessing fujiwin.

Changes to Our fujiwin Terms

We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we notify you through your account and provide a clear notice on our Help Center. Your continued use of fujiwin after such notification constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you may close your account and request a withdrawal of your remaining balance.

We encourage you to review these terms regularly. Our Help Center is always available, and our support team is ready to answer questions about our policies during business hours.

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