fujiwin Privacy Policy
This page describes what we collect when you use fujiwin and how we keep that data protected. We take your privacy seriously. We collect only the information necessary to operate our platform, verify your identity, process your deposits and withdrawals, and comply with applicable law. We do not sell your personal data to third parties.
When you create an account on fujiwin, you provide us with your name, email, phone number, and identity documents. We use this information to verify your identity (KYC), comply with financial regulations, and communicate with you about your account. Your payment information—such as your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details—is encrypted and shared only with our payment partners to process your transactions.
Our servers may be located outside your jurisdiction. By using fujiwin, you consent to the transfer of your data to the servers and locations where we operate. We apply the same security standards across all locations. You have the right to access, update, or request deletion of your personal data, subject to legal obligations and the requirements of our platform operations.
What Data We Collect on fujiwin
We collect data in several categories when you use fujiwin. Your account registration data includes your legal name, email address, phone number, date of birth, and identity document details (national ID number, passport number, or equivalent). We require this information to verify your identity and comply with know-your-customer (KYC) regulations.
Your transaction data includes all deposits, withdrawals, and gaming activity on our platform. We log when you access fujiwin, which game you play (slots, live dealer, sportsbook, esports), your stakes, your results, and your account balance at each moment. We retain this data for dispute resolution, fraud prevention, and regulatory compliance.
Your device and network information includes your IP address, browser type, operating system, and cookie identifiers. We use this information to detect fraud, ensure account security, and analyze how users interact with fujiwin. We do not track your activity outside fujiwin.
Your communication data includes any messages you send to our support team, feedback you provide through our Help Center, and any complaints or disputes you file. We keep records of these communications to resolve issues, improve our service, and document your interactions with us.
- KYC Data
- Legal name, identity document number, address; required for account verification and regulatory compliance.
- Transaction Data
- Deposits, withdrawals, bets, game results, account balance history; retained for dispute resolution and compliance.
- Device Data
- IP address, browser, operating system, cookie identifiers; used for fraud detection and security.
How We Use Your Data on fujiwin
We use your data for several core purposes. First, we verify your identity and comply with legal obligations. We cross-reference your KYC documents against government databases and fraud-detection services to confirm your identity before processing your first withdrawal. This is a legal requirement in the jurisdictions where fujiwin operates.
Second, we process your deposits and withdrawals. Your payment information is shared with our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to execute transactions. These partners are bound by confidentiality agreements and use your data only to process payments.
Third, we operate and improve fujiwin. We analyze how users interact with our platform—which games are popular, which payment methods are preferred, which times of day see the most activity during Liga 1 matches or Piala AFF tournaments. We use this analysis to add features, optimize performance, and enhance your experience. We do not use this data for marketing outside fujiwin.
Fourth, we prevent fraud and maintain security. We monitor for suspicious patterns—unusual login locations, rapid withdrawal requests, duplicate accounts from the same device—to protect both your account and our platform. If we detect fraud, we may freeze your account temporarily while we investigate.
Our Data Retention and Third-Party Processors
We retain your account data for at least seven years after account closure. We do this to comply with financial regulations and to support dispute resolution if issues arise after your account is closed. Your transaction history—bets placed, results, deposits, withdrawals—is logged permanently on our backend.
Your KYC documents are retained as long as your account is active and for seven years afterward. We cannot delete these documents because financial regulations require us to maintain them for audit and compliance purposes.
We work with third-party processors to operate fujiwin. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information. Our cloud infrastructure providers store our servers and databases. Our fraud-detection vendors receive your device information and transaction patterns to identify suspicious activity. Our customer-support platform stores your Help Center tickets and communication history. All these third parties are bound by data-protection agreements and use your data only as necessary to provide their service to fujiwin.
Your data rights on fujiwin
- You can access your personal data anytime through your fujiwin account.
- You can request correction of inaccurate data by contacting our support team.
- You can request deletion of your data, subject to legal retention requirements.
- We encrypt sensitive data in transit and at rest; staff access is limited to those with a business need.
- We do not sell your data to third parties; we share it only with payment processors and service providers.
Cookies and Tracking on fujiwin
We use cookies to remember your login status, your language preferences, and your account settings. Cookies allow us to recognize you when you return to fujiwin so you don't have to log in repeatedly. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you clear your browser cache or the cookie expires).
We do not use tracking cookies that follow you across other websites. Our cookies are confined to fujiwin.app. You can manage cookies through your browser settings. If you disable cookies, some features of fujiwin may not function properly (e.g., you may be logged out frequently).
Jurisdiction, Legal Requests, and Data Security
We operate fujiwin in compliance with the laws of the jurisdictions where our platform is available. Our servers may be located outside your jurisdiction. By using fujiwin, you consent to the transfer of your data internationally and to the application of the laws governing our operations.
If we receive a legal request—a subpoena, court order, or government demand—to disclose your data, we will comply as required by law. We will notify you of such requests unless we are legally prohibited from doing so.
We protect your data using industry-standard security practices. Your password is encrypted using strong algorithms and is never stored in plain text. Sensitive data (payment information, identity documents) is encrypted in transit and at rest. We limit staff access to personal data to those with a legitimate business need. We conduct security audits regularly and respond promptly to any suspected breaches.
If a data breach occurs—if unauthorized parties gain access to your personal information—we will notify you without unreasonable delay and inform you of what information was accessed, what steps we are taking to secure it, and what you can do to protect yourself.
Contact Us and Your Privacy Rights
If you have questions about our privacy practices, want to access your personal data, or wish to request deletion or correction of your data, contact our support team through our Help Center. We will respond to your request within a reasonable timeframe.
We are committed to transparency and accountability. This privacy policy reflects our actual practices on fujiwin. If we change our practices—if we begin collecting new types of data or sharing data with new partners—we will update this policy and notify you through your account. Your continued use of fujiwin after such notification constitutes your acceptance of the updated policy.